Returns & Exchanges
At Structured & Affordable, we want you to be completely satisfied with your purchase. We offer a 30-day window for returns and exchanges on all items that are unworn, unwashed, and still have their original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.
- 3.Drop Off Package
Affix the label to your parcel and drop it off at any authorized carrier location within 7 days of receiving your return authorization.
- 4.Receive Your Refund
After our warehouse inspects the returned garments, your refund will be processed back to your original payment method within 5-10 business days.